Account Manager - Jacksonville Radio

Position Overview

Jacksonville Radio is looking for an Account Manager (AM). Our AMs get to provide administrative support to the entire sales department. For example, our AMs work on special projects, set appointments, write correspondence, create presentations, compile data and research, and work directly with our clients and sales staff. Some of which could be of a sensitive or confidential nature.  

Our ideal candidate will have worked in a support position in a sales environment, having an aptitude towards working with the digital sales process and open to learning new software programs.  

As this position is in sales, the ideal candidate must enjoy working in a team-oriented environment and playing an integral role in achieving the goals of the department. This role may qualify for future promotion to a senior professional assistant or media consultant.  

Essential Duties and Responsibilities

• Provides high level internal and external customer service  
• Work with the Sales team to provide customer-facing support including any billing errors or issues, inputting sales orders/revisions for traditional and digital sales, pulls various sales reports as required by sales management and MCs from Google Analytics, AdWords, DFP, and others
• Serves as our Special Event coordinator
• Creates proposals, presentations and various sales collateral
• Become an expert with all internal systems: Wide Orbit, Miller Kaplan, Nielsen, DOT, XSM, to name a few
• Provides general administrative support
• Maintains keen attention to detail in organizing meetings and anticipating needs

Minimum Qualifications

• 2 years' college or equivalent high-level administrative experience required
• Excellent communication skills with attention to detail accuracy and follow-up required
• Excellent written correspondence, document presentation, proposal creation (Microsoft Word, Excel, PowerPoint, Photoshop/Illustrator, or other similar tools) skills required
• Experience communicating directly and confidently with clients required
• Ability to maintain confidentiality required  
• Must be fluent, or have the talent to become fluent, in sales technology assets (to include but not limited to Scarborough, Tapscan, Nielsen, Topline)  
• Ability to prioritize and complete tasks, with the ability to work under pressure and meet deadlines
• Must have a valid driver's license and clean driving record