Media Account Specialist - WFOX TV

Position Overview

The Jacksonville television market is seeking a full-time Media Account Specialist to support our sales team. This role requires someone who thrives in a dynamic, deadline-driven environment and enjoys contributing to the success of a high-performing sales organization.

The ideal candidate will be highly organized, detail-oriented, and capable of managing multiple priorities while supporting Account Executives and Sales Managers in delivering exceptional service to advertisers and agencies. This role can serve as an entry pathway to a Sales Account Executive position for the right candidate

Essential Duties and Responsibilities

• Enter advertising orders into our internal operating system (Wide Orbit) while meeting strict deadlines
• Assist Local Account Executives and Sales Managers with order entry, campaign proposals and sales activity reports
• Maintain sales schedules and associated documentation
• Resolve advertiser schedule discrepancies in a timely manner
• Perform general office responsibilities including answering phones, supporting reception, meeting planning, and providing backup support for other administrative staff
• Update and maintain station sales materials including media kits, program one-sheets, research summaries, and other sales collateral
• Prepare post-campaign performance reports for advertisers
• Distribute daily sales reports and order entry updates
• Work with advertising agencies on makegoods, contracts, and related account matters

Minimum Qualifications

• High school diploma or GED required
• Proficiency with Microsoft Office products including Excel, Word, and PowerPoint
• Professional demeanor with a positive attitude
• Highly organized with the ability to shift priorities quickly and manage multiple projects simultaneously
• Accurate computer data entry skills
• Excellent written and verbal communication skills
• Comfortable working in a high-volume, deadline-driven environment
• Must be personable, resourceful, proactive, and detail-oriented, with the ability to succeed in a high-energy, time-sensitive workplace
• Ability to work independently while also collaborating effectively with a team
• Strong attention to detail and organizational skills
• Exceptional customer service skills with quick response times and accurate issue resolution
• Results-oriented, accountable, and motivated
• Self-directed with the ability to multi-task

Preferred Qualifications

• Bachelor’s degree preferred, or 2–3 years of related experience or training, or an equivalent combination of education and experience
• Media industry experience preferred (WideOrbit traffic system experience is a plus)
• Experience with computer data entry; familiarity with broadcast operations is helpful